- Main Box Office: (815) 280-0301
- General Venue Inquiries: (815) 741-7308
- Located at main entrance box office
- Valid photo ID required for pickup
- Available 1 hour before event start time
- Tickets can be held up to 30 minutes before event
- Free on-site parking available
- Designated handicap parking near main entrance
- Overflow parking in adjacent lot
- Street parking also available
- Wheelchair accessible sections
- Companion seats available
- Assistive listening devices on request
- Clear sightlines in designated areas
- No outside food or beverages
- Bags subject to search
- No weapons permitted
- Appropriate attire required
- No re-entry policy
- Children under 12 must be accompanied by adult
- Age restrictions vary by event
- Some shows may have specific minimum age requirements
- Infant/toddler policies depend on individual event
