- Main Box Office: (815) 727-6659
- General Venue Information: (815) 723-1100
- Located at main box office entrance
- Valid photo ID required for pickup
- Available 1 hour before event start time
- Tickets can be transferred to another person with proper identification
- Free parking available on-site
- Well-lit parking lots adjacent to venue
- Designated handicap parking near main entrance
- Overflow parking available in nearby municipal lots
- Wheelchair accessible seating throughout venue
- Companion seats available next to accessible spaces
- Elevators and ramps for easy navigation
- Staff assistance available upon request
- No outside food or beverages
- Bags subject to search
- Professional cameras and recording devices prohibited
- Must be 18+ for certain events
- No smoking inside venue
- Age restrictions vary by event
- Children under 12 require adult accompaniment
- Some events may have specific age minimums
- Infant/toddler policies depend on individual event requirements
