- Main Number: (413) 662-2111
- Visitor Services: (413) 662-2100
- Located at main museum entrance
- Valid photo ID required
- Tickets must be claimed at least 30 minutes before event start time
- Free on-site parking
- Designated accessible parking near main entrance
- Street parking available in adjacent areas
- Large bus and group vehicle parking zone
- Wheelchair accessible throughout museum
- Elevators to all exhibition floors
- Wheelchairs available for loan at visitor services
- Companion seating provided in event spaces
- No outside food or drink in galleries
- Photography permitted without flash
- Bags must be checked in during busy exhibitions
- Quiet and respectful museum behavior expected
- Children under 16 free with paying adult
- Stroller and child-friendly facilities
- Interactive exhibits designed for young visitors
- Recommended for children ages 6 and up
