- Main Box Office: (518) 487-2000
- Ticket Information: (518) 487-2001
- Located at main box office entrance
- Valid photo ID required for pickup
- Opens 2 hours before event start time
- Purchase confirmation or email required
- On-site parking garage available
- Street parking in downtown Albany
- Nearby public parking lots within walking distance
- Parking rates vary by event
- Wheelchair accessible seating on multiple levels
- Companion seats available
- ADA compliant facilities
- Advanced notification recommended for special accommodations
- No outside food or beverages
- Clear bag policy in effect
- No weapons permitted
- No professional cameras without media credentials
- Age restrictions may apply depending on event
- Children under 2 typically free (lap seating)
- Children 2-12 require ticket for most events
- Parental discretion advised for mature content shows
- Some events may have specific age restrictions