Steve Backshall

- Box Office: +44 121 780 4141
- General Enquiries: +44 121 780 4000

- Located at main entrance box office
- Bring photo ID matching ticket purchase
- Ticket can be collected up to 1 hour before event start time
- Group/corporate ticket collections have dedicated window

- On-site parking available
- Wheelchair accessible parking spaces
- Nearby public parking lots within 5-minute walking distance
- Limited street parking
- Public transport recommended for large events

- Dedicated wheelchair spaces on ground level
- Companion seats adjacent to wheelchair spaces
- Step-free access routes throughout venue
- Audio description and BSL interpretation services available for select events

- No professional cameras
- No outside food or drinks
- Valid photo ID required for age-restricted events
- Security bag checks mandatory
- No smoking anywhere in venue

- Children under 14 must be accompanied by adult
- Babes in arms not permitted for most concerts/events
- Age restrictions vary by specific event
- Recommended minimum age typically 8-12 years