Buy Tickets on
- Main Venue: +44 (0)1223 357851
- Box Office: +44 (0)1223 357851
- For general inquiries, call during business hours (9:00 AM - 5:00 PM, Monday to Friday)
- Will-call tickets available under the name provided at booking
- Collect tickets at the box office prior to event start
- Bring valid ID and booking reference/confirmation email
- Recommended to arrive 30-45 minutes before doors open
- Online ticket downloads also available via email
- Limited on-site parking available
- Nearby car parks: Grand Arcade Car Park (5-minute walk)
- Grafton Centre Car Park (10-minute walk)
- Street parking available in surrounding residential areas (permit-dependent)
- Public transport recommended: Cambridge railway station (15-minute walk) and local bus services
- Wheelchair accessible seating available throughout the venue
- Lift access to upper levels
- Accessible toilets on-site
- Companion seating provided
- Advance booking recommended for accessible spaces
- Contact box office to arrange specific accessibility requirements
- Doors open 30-60 minutes before performance start
- Latecomers may not be admitted until a suitable break
- No professional recording or photography (unless specified)
- Bags subject to security checks
- Outside food and beverages typically not permitted; venue concessions available
- Mobile phones should be switched to silent during performances
- Venue is non-smoking throughout
- Age restrictions apply to some events; check individual show guidelines
- Age restrictions vary by event type; check specific performance details
- Children under 16 typically require adult supervision
- Some daytime events and family shows welcome young attendees
- Infant lap-sitting may be permitted for selected events (confirm in advance)
- High chairs/prams may have storage options; contact venue ahead
- Educational and children's theatre events regularly programmed
- Parental discretion advised for adult-oriented performances
