- Main Box Office: (604) 820-9978
- Administrative Office: (604) 820-5472
- Available for all ticketed events
- Must present matching ID and credit card used for purchase
- Pickup starts 1 hour before performance time
- Unclaimed tickets released 15 minutes before show starts
- Free parking available on-site
- Designated accessible parking near theatre entrance
- Street parking also available in surrounding area
- Recommended to arrive 30 minutes early for parking
- Wheelchair accessible spaces
- Companion seating available
- Assistive listening devices provided
- Accessible restrooms on main floor
- No outside food or beverages
- Photography/recording prohibited during performances
- Late seating during performance intervals
- Quiet, respectful behavior expected
- Children 5+ welcome for appropriate shows
- Babes-in-arms policy varies by performance
- Recommended age limits posted for each production
- Parental discretion advised for mature content
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