- Main Box Office: +49 651 718-2424
- General Inquiries: +49 651 718-2400
- Hours: Monday-Friday 10:00-18:00, Saturday 10:00-14:00
- Tickets available for pickup at main box office
- Pickup during box office hours or 60 minutes before event start
- Valid ID required for collection
- Advance online reservation recommended during peak times
- On-site parking available
- Limited parking spaces on venue grounds
- Public parking garage nearby (Parkhaus am Kornmarkt)
- Street parking available in surrounding areas
- €1-2 per hour typical for public parking
- Wheelchair-accessible seating areas available
- Elevator access to all venue levels
- Accessible restroom facilities
- Companion seating provided
- Advance notice recommended for special accessibility needs
- Contact box office for specific seating arrangements
- Entry typically 30-60 minutes before event start
- Valid ticket required for entry
- House rules available at entrance
- Photography/recording policies vary by event
- Bags subject to security check
- Outside food and beverages generally not permitted
- Venue policies subject to current regulations
- Age restrictions vary by event type and performance rating
- Children under 3 typically not admitted or may require lap seating
- Family-friendly performances may offer special conditions
- Parental guidance recommended for certain events
- Contact venue for specific age requirements
- Group discounts available for youth organizations