Unfortunately, the Event Organizer has had to cancel your event. You don't need to do a thing. We'll issue a refund to the [original method of payment](https://help.ticketmaster.com/hc/en-us/articles/9614074869009) used at time of purchase, as soon as funds are received from the Event Organizer. It should appear on your account within 14-21 days. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our [Purchase Policy](https://help.ticketmaster.com/hc/en-us/articles/10465798887953-Purchase-Policy) for more information.
This venue has a CLEAR BAG policy and is CASHLESS for concessions and merchandise. Parking is $20 per vehicle, paid on upon arrival. To request an interpreter for this show, please email slmpquestions@oakviewgroup.com. Requests must be placed at least 3 weeks (21 days) before the show date.
- Main Box Office: (314) 726-2222
- General Venue Inquiries: (314) 726-2000
- Located at main entrance
- Open 2 hours before event start time
- Valid photo ID required for pickup
- Original confirmation or order number mandatory
- Free Parking Available
- Large dedicated parking lot on-site
- Handicap parking near main entrance
- Overflow parking with shuttle service if needed
- Designated wheelchair accessible spaces
- Companion seats available
- Elevator access to all levels
- ADA compliant restrooms
- No outside food or beverages
- Bags subject to search
- No weapons permitted
- Appropriate attire required
- No professional cameras without press credentials
- Children under 2 typically free on lap
- Children 3-12 require ticket for most events
- Recommended age limits vary by performance type
- Parental discretion advised for mature content shows