- Main Box Office: (502) 584-7777
- Administrative Office: (502) 562-0100
- Located at main box office entrance
- Valid photo ID required for pickup
- Can be retrieved up to 1 hour before performance start time
- Recommended to arrive at least 45 minutes early
- On-site parking garage available
- Street parking in downtown Louisville
- Nearby public parking lots within walking distance
- Rates vary: $5-$15 depending on event time
- Wheelchair accessible spaces throughout venue
- Companion seats adjacent to wheelchair spaces
- Assistive listening devices available
- Elevators to all levels
- Request accessible seating during ticket purchase
- No outside food or beverages
- Cell phones must be silenced
- Photography/recording typically prohibited during performances
- Business casual attire recommended
- Doors open 30-45 minutes before show time
- Children 5 and under generally not admitted
- Age recommendations vary by specific performance
- Booster seats available upon request
- Family-friendly shows may have different guidelines