- Main Box Office: (250) 762-8980
- Administrative Office: (250) 862-2787
- Available for pre-purchased tickets
- Must present valid photo ID
- Tickets can be picked up 1 hour before performance
- Unclaimed tickets released 15 minutes before show time
- On-site limited parking available
- Street parking on Water Street
- Nearby public parking lots within walking distance
- Some metered street parking options
- Wheelchair accessible seating
- Companion seats adjacent to wheelchair spaces
- Assistive listening devices available
- Advanced reservation recommended for accessible seats
- No outside food or beverages
- Photography/recording prohibited during performances
- Late seating during performance intermission only
- Recommended attire is smart casual
- Children 5 and under generally not permitted
- Age recommendations vary by specific performance
- Children's ticket prices differ from adult rates
- Parental discretion advised for mature content shows