The KeyBank Headliner Lounge at CMAC

For guaranteed access, please purchase passes in advance. 1 pass is required per person. Passes may be purchased at the Headliner Lounge entrance, but are subject to availability.
The Headliner Lounge is an exclusive tent offered at all shows. Tickets can be purchased through Ticketmaster or at Lounge entry the day of show based on availability. Headliner guests experience desired amenities under a private tent, including: access to private restrooms and private bars, a drink voucher, and complimentary snacks.

- Main Office: (585) 394-3999
- Box Office: (585) 394-3989

- Located at main box office entrance
- Patrons must present ID matching ticket purchase
- Available 1 hour before show time
- Unclaimed tickets released 30 minutes before performance

- Free parking on-site
- Large designated parking lot
- Handicap parking near venue entrance
- Carpooling recommended during popular events

Accessible seating can be sold online at ticketmaster.com, phones at 1-800-877-7575 or directly through the box office in person. Box office will assist with hearing impaired or visually requests only via VIPBoxOffice@cmacevents.com. No phone orders through box office on show days.

- No outside food or beverages
- No smoking on premises
- Bags subject to search
- Photography/recording prohibited during performances
- Late seating during performance breaks

- Recommended for ages 6 and up
- Children under 4 typically not admitted
- Must have ticket for seated events
- Parental discretion advised for content