- Main Venue: +44 (0)121 200 2222
- Box Office: +44 (0)844 477 7000
- Customer Service available Monday-Sunday during event hours
- Will-call collections available at box office
- Opens 1-2 hours before event start time
- Photo ID required for ticket collection
- Early collection available by arrangement (contact box office)
- Tickets held under name on booking
- Limited on-site parking available
- Street parking available in surrounding Broad Street area (restrictions apply)
- Multi-story car parks nearby: Broad Street Car Park and Arcadian Car Park
- Public transport recommended: Birmingham New Street Station (walking distance)
- Bicycle parking available at venue
- Wheelchair accessible spaces throughout venue
- Accessible toilets available
- Level access to ground floor areas
- Personal Assistance spaces for carers
- Accessible bar areas
- Contact venue in advance for specific seating requirements
- Hearing loop systems available in some areas
- Age restrictions vary by event (check specific performance details)
- Valid ID required for age-restricted events
- No outside food or beverages permitted
- Photography/recording policies vary by artist
- Venue reserves right to refuse entry
- Bags subject to search
- Anti-social behavior policy in effect
- Children admitted with restrictions depending on artist/event
- Some events are 18+ only (check event details)
- Under 14s typically require adult supervision
- Under 16s must not attend unaccompanied at most events
- Family-friendly events may have specific child pricing
- Contact venue to confirm age suitability before purchase
- Children under 2 may not require tickets for certain events
