- Main Box Office: (216) 241-5555
- For general inquiries and ticket information, call during business hours
- Phone lines are typically available Monday-Friday, 10 AM - 6 PM
- Will-call window available at main box office
- Pick up tickets using valid photo ID
- Arrive at least 30 minutes before event start time
- Name and order number required for retrieval
- Available during standard box office hours and 1 hour before events
- Street parking available in downtown Cleveland
- Nearby public parking garages within walking distance
- Lot parking options in the Warehouse District
- Paid parking facilities recommended for events
- Arrive early for preferred parking spots during high-attendance events
- ADA accessible seating available throughout venue
- Wheelchair spaces with companion seating
- Accessible restrooms on premises
- Elevator access to all levels
- Contact box office in advance for specific accommodation requests and seat selection
- Valid ID required for entry
- No outside food or beverages permitted
- Recording and photography policies vary by event
- Arrive 15-30 minutes before showtime
- Respect venue staff and other patrons
- Follow all posted safety and security procedures
- Age restrictions vary by event and performer
- Some events may be 18+ or 21+ only
- Children under 2 may be free (venue dependent)
- Valid ticket required for most attendees
- Contact venue for specific age policies for your event
- Parental discretion advised for content ratings
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