- Main Box Office: (519) 661-5000
- General Inquiries: (519) 661-5464
- Located at main entrance
- Valid photo ID required
- Pickup begins 90 minutes before event start
- Original purchase confirmation recommended
- Multiple parking lots surrounding venue
- Dedicated parking for persons with disabilities
- Street parking available
- Average parking fee: $10-$15 per vehicle
- Some nearby municipal parking garages
- Wheelchair accessible seating on multiple levels
- Companion seats available
- Elevators to all levels
- Assistive listening devices offered
- Advance notification recommended for special accommodations
- No outside food or beverages
- Clear bag policy enforced
- No professional cameras without media credentials
- Valid ticket required for entry
- No re-entry once exiting venue
- Children under 2 typically free on lap
- Children 2-12 may require child ticket
- Accompanying adult responsible for child's behavior
- Some events may have specific age restrictions
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