-Special Offers are not applicable for all train ride times. Most access codes are generally for Thomas train tickets only, not for combo tickets, and are invalid for Saturday and Sunday train ride times between 11:00am – 2:00pm local time. -Car #4 is an ADA accessible car -The time on your ticket is your train departure time -Arrive at least 45 minutes prior to train departure to allow for parking, check-in, and boarding -Event is RAIN or SHINE. -Ages 1 years and above require a ticket, under 1 will not have their own seat. -No refunds, all sales are final. -No Strollers or pets allowed on the train
- Main Office: (831) 335-4484
- Ticket Information: (831) 335-4333
- Available at ticket booth
- Arrive 30-45 minutes before scheduled train departure
- Bring confirmation number and ID for pickup
- Free on-site parking
- Gravel and dirt parking areas
- Spaces available for cars and tour buses
- Recommended to arrive early during peak season
- Limited wheelchair accessible train cars
- Must notify in advance for accommodation
- Some paths may have uneven terrain
- Assistance available upon request
- No outside food or beverages
- Photography encouraged
- Wear comfortable walking shoes
- Dress in layers for mountain weather
- Pets not allowed except service animals
- Children of all ages welcome
- Reduced rates for children under 12
- Strollers allowed in designated areas
- Child safety restraints recommended
- Family-friendly environment