- Main Venue: +44 (0)1772 556853
- For event inquiries and bookings, call during business hours
- Best time to call: Tuesday-Thursday, 10:00 AM - 5:00 PM
- Tickets available for collection at venue box office
- Collection opens 1 hour before event start time
- Bring valid ID and confirmation email/booking reference
- For online bookings, collect at designated will-call window
- Advance collection may be available by arrangement
- Multi-story car park available on-site
- Additional street parking nearby (Avenham Street area)
- Limited free parking in surrounding residential areas
- Pay-and-display parking available within walking distance
- Recommend arriving early for events, especially weekends
- Wheelchair accessible spaces available in main performance area
- Accessible restroom facilities on-site
- Step-free access to main entrance
- Companion seating available
- Please contact venue in advance to arrange accessible seating
- Lift access to upper areas
- Doors open 30 minutes before event start time
- No outside food or drinks permitted
- Bags subject to security checks
- Photography/recording policies vary by event type
- Guests must be 18+ for some evening events
- Smart casual dress code for certain events
- Venue reserves right to refuse entry
- Daytime and family events welcome children
- Age restrictions apply to evening entertainment and club nights
- Children under 14 typically require adult supervision
- Some events have specific age restrictions (check event details)
- Younger children's activities and shows are family-friendly
- High chairs and changing facilities available
