Buy Tickets on
- Box Office: +44 (0)20 7413 1437
- General Enquiries: +44 (0)20 7413 1437
- Hours: Monday to Sunday, 10:00 AM - 8:00 PM (or until end of performance)
- Box Office Location: Criterion Theatre, Piccadilly Circus, London W1D 7AE
- Collection: Available from 30 minutes before performance start time
- Required: Booking reference number and photo ID
- Peak times: Earlier arrival recommended during busy periods (evenings and weekends)
- Contact box office if pickup issues arise
- On-site parking: Not available at the venue
- Nearest car parks: Leicester Square Car Park (5-minute walk), Piccadilly Circus Underground Car Park nearby
- Street parking: Limited and subject to Westminster Council restrictions
- Alternative: Use public transport via Piccadilly Circus Underground Station (Bakerloo, Piccadilly, and Northern lines)
- Ride-sharing: Taxis and ride-sharing services available in Piccadilly Circus area
- Wheelchair spaces: Available throughout the theatre
- Accessible facilities: Lifts to all levels, accessible toilets
- Companion seating: Complimentary companion tickets for eligible guests
- Booking: Reserve accessible seats in advance via box office
- Guide dogs: Welcome in the theatre
- Assistance: Staff available to help with access requirements
- Audio description and captioning: Availability varies by production; check specific show details
- Age restrictions: Vary by production; check individual show ratings
- No smoking: Entire venue is non-smoking
- Recording: Photography and video recording strictly prohibited during performances
- Mobile phones: Must be switched to silent; photography not permitted
- Outside food and drink: Not permitted; refreshments available at theatre bars
- Dress code: Smart casual recommended; no specific formal requirement
- Late entry: May be restricted during performances; confirm with box office
- Behaviour: Disruptive guests may be asked to leave without refund
- Age guidance: Suitability varies by production; parental discretion advised
- Minimum age: Some productions have minimum age requirements (typically 5+ or 12+); check specific show
- Infant policy: Children under 3 generally not permitted; exceptions may apply for certain family shows
- Family performances: Dedicated children's shows and matinees available seasonally
- Lap children: Not permitted; tickets required for all audience members
- Booking: Children's tickets typically discounted; book through box office for best rates
