- Box Office: +44 (0)20 7413 1437
- General Enquiries: +44 (0)20 7413 1437
- Hours: Monday to Sunday, 10:00 AM - 8:00 PM (or until end of performance)
- Box Office Location: Criterion Theatre, Piccadilly Circus, London W1D 7AE
- Collection: Available from 30 minutes before performance start time
- Required: Booking reference number and photo ID
- Peak times: Earlier arrival recommended during busy periods (evenings and weekends)
- Contact box office if pickup issues arise
- On-site parking: Not available at the venue
- Nearest car parks: Leicester Square Car Park (5-minute walk), Piccadilly Circus Underground Car Park nearby
- Street parking: Limited and subject to Westminster Council restrictions
- Alternative: Use public transport via Piccadilly Circus Underground Station (Bakerloo, Piccadilly, and Northern lines)
- Ride-sharing: Taxis and ride-sharing services available in Piccadilly Circus area
- Wheelchair spaces: Available throughout the theatre
- Accessible facilities: Lifts to all levels, accessible toilets
- Companion seating: Complimentary companion tickets for eligible guests
- Booking: Reserve accessible seats in advance via box office
- Guide dogs: Welcome in the theatre
- Assistance: Staff available to help with access requirements
- Audio description and captioning: Availability varies by production; check specific show details
- Age restrictions: Vary by production; check individual show ratings
- No smoking: Entire venue is non-smoking
- Recording: Photography and video recording strictly prohibited during performances
- Mobile phones: Must be switched to silent; photography not permitted
- Outside food and drink: Not permitted; refreshments available at theatre bars
- Dress code: Smart casual recommended; no specific formal requirement
- Late entry: May be restricted during performances; confirm with box office
- Behaviour: Disruptive guests may be asked to leave without refund
- Age guidance: Suitability varies by production; parental discretion advised
- Minimum age: Some productions have minimum age requirements (typically 5+ or 12+); check specific show
- Infant policy: Children under 3 generally not permitted; exceptions may apply for certain family shows
- Family performances: Dedicated children's shows and matinees available seasonally
- Lap children: Not permitted; tickets required for all audience members
- Booking: Children's tickets typically discounted; book through box office for best rates
Out with the horses, in with the hanging hoops.Ninja Warrior Obstacles to Replace Horse Jumping in 2028 Olympics Modern Pentathlon Ben Kaye
May 26, 2026