Tom Jones

All under 18s must be accompanied by an adult ticket holder (aged 18 or over). No unaccompanied under 18s are allowed on site. Children aged 2 and under can attend for free and don't require a ticket. All other children must have a full price ticket to enter the festival. Please be aware no prams are permitted at TK Maxx presents Depot Live. A max of 6 tickets per person and per household applies. Tickets in excess of 6 will be cancelled.

- Main Reception: +44 29 2087 8100
- Visitor Information: +44 29 2087 8104

- Ticket collection at main castle entrance
- Bring booking confirmation or ID
- Collection available up to 30 minutes before closing time

There is no parking available at the venue.

- Wheelchair accessible routes throughout castle grounds
- Adapted toilets available
- Some areas with limited mobility access
- Free carer admission for visitors with disabilities

- No pets (except service animals)
- Photography permitted without flash
- No smoking on castle premises
- Respectful behavior required
- Large bags must be checked at reception

- Children under 5 enter free
- Supervised children welcome
- Family-friendly guided tours available
- Child activity trails and educational programs
- Reduced ticket rates for children and families