Toronto Symphony Orchestra

- Box Office: 416-872-4255
- Accessibility inquiries: contact Box Office directly
- Hours for phone support may vary by event; check the venue website for current times

- Pick up tickets at the Box Office window before the event
- Bring the credit card used for purchase and a valid government-issued photo ID
- Will Call is typically available during Box Office hours and up to showtime
- Allow extra time during busy periods
- Confirmation number or order email may be required

- Underground parking is available beneath the Allied Music Centre complex
- Public parking garages and Green P lots are located within walking distance
- Pre-booking parking through online services is recommended for evening events
- Street parking is limited and subject to metered and time restrictions
- Consider public transit: the Queen, St. Andrew and Osgoode subway stations are a short walk away

- Wheelchair-accessible seating is available in multiple sections
- Companion seats are located next to accessible spaces
- Accessible entrances, elevators and washrooms are available
- Assistive listening devices may be available upon request
- Book accessible seating in advance through the Box Office or accessibility line
- Service animals are welcome

- Valid tickets are required for entry
- Outside food and beverages are generally not permitted
- Re-entry may not be permitted once you have left the hall
- Photography and recording are restricted during performances
- Please silence or turn off mobile devices before the performance
- Bag size restrictions may apply; check the website for details
- Venue staff may refuse entry or ask guests to leave for disruptive behavior

- Children must have their own ticket for admission, regardless of age
- Recommended age guidelines vary by performance; check the event listing
- Children under a specified age may need to be accompanied by an adult
- Strollers may not be permitted in the seating area; check venue policy
- Infants may not be admitted to all performances
- Please check the event page for family-friendly programming and age recommendations