Tribute to Metallica

- Main Reception: +49 7441 864-0
- Advance Inquiries: +49 7441 864-100
- Contact hours: Monday to Friday, 9:00 AM - 5:00 PM
- Weekend inquiries should be directed through email or online contact form

- Will-call available at main entrance 1 hour before event start
- Identification required for ticket collection
- Print confirmation email or bring booking reference number
- For groups: collect tickets at group entrance on day of event
- Advanced notice recommended for large group pickups

- On-site parking available: Limited spaces in Kurhaus lot
- Overflow parking: Available in adjacent public lots
- Parking fee: Approximately €2-3 per day (check current rates)
- Accessible parking spaces reserved near main entrance
- Paid parking typically 9:00 AM - 6:00 PM during season
- Free parking after 6:00 PM and during winter months

- Wheelchair accessible seating available throughout Kulturgarten
- Reserved accessible parking near venue entrance
- Level ground paths throughout garden areas
- Accessible restrooms available
- Personal assistant/companion seating accommodation
- Advance notice recommended for special accessibility needs
- Contact venue 1-2 weeks before visit to arrange accommodations

- Arrive 15-30 minutes before event start
- Smoking prohibited in garden areas
- Outside food and beverages not permitted; café on premises
- Photography permitted for personal use only; professional photography restricted
- Children must be supervised at all times
- Proper footwear recommended; avoid high heels on gravel paths
- Events may be cancelled due to severe weather
- Respect all posted signage and staff instructions

- Children under 3 years: Complimentary entry (no separate seating)
- Children 3-14 years: Reduced ticket prices available
- Children 15 years and older: Full price admission
- Stroller-friendly paths throughout Kulturgarten
- Family events and children's programming scheduled regularly
- Supervision required for children under 10 in crowded areas
- Playground facilities may be available during peak season
- Contact venue about family packages and group rates