Tutty Tran

- Main Reception: +49 931 3904-0
- Ticket Office: +49 931 3904-100
- For event-specific inquiries, contact the venue directly during business hours (Monday-Friday 9:00 AM - 5:00 PM CET)

- Will Call window located at main venue entrance
- Available during Box Office hours and 2 hours before event start time
- Bring valid ID and booking confirmation/reference number
- Tickets must be collected at least 30 minutes before event start
- For group bookings, advance notice recommended

- On-site parking available in venue parking areas
- Limited parking; arrive early for major events
- Disabled parking spaces available near main entrance
- Street parking available in surrounding Würzburg neighborhoods
- Public transportation recommended during high-capacity events
- Information on parking rates available at entrance or by phone

- Wheelchair accessible sections throughout the arena
- Accessible entrance at main venue entrance
- Accessible restroom facilities available
- Companion seating provided
- Elevator access to different seating levels
- Designated handicapped parking spaces
- Advanced booking recommended - contact venue for specific accessible seat availability

- Valid ticket required for entry
- Doors open typically 1-2 hours before event start
- Outside food and beverages generally not permitted
- Professional cameras and recording devices may be restricted
- Bags and larger items subject to security screening
- Venue rules may vary by event type - check event-specific guidelines
- No smoking inside arena (EU regulations apply)
- Respect facility rules and staff instructions

- Children typically allowed with valid ticket
- Age restrictions may apply for certain events (concerts, sports)
- Children under 3 may not require a ticket for some events - verify with venue
- Parental supervision required at all times
- Family-friendly events may have special pricing for children
- Stroller storage available but not guaranteed - check in advance
- Children's restroom facilities available
- Contact venue directly for age-specific event restrictions