- Main Line: (803) 779-0500
- Box Office: (803) 779-0500
- Best calling hours: Tuesday-Saturday, 12:00 PM - 6:00 PM
- Will Call window located at main box office entrance
- Hours: Tuesday-Saturday, 12:00 PM - 6:00 PM and 1 hour before events
- Bring valid photo ID for ticket pickup
- Arrive early on event day to avoid delays
- Reserved under name on ticket purchase
- Street parking available on nearby Columbia streets
- Limited on-site parking; downtown lots within walking distance
- Paid parking options at nearby garages and lots
- Recommend arriving 30-45 minutes early for events
- ADA accessible parking available upon request
- Wheelchair accessible seating throughout venue
- Accessible restrooms on premises
- Elevator access to all levels
- Companion seating available
- Contact box office in advance at (803) 779-0500 for specific accommodations
- Service animals welcome
- Valid ticket required for entry
- No outside food or beverages (exception for medical needs)
- No recording of performances (audio/video)
- Arrive 15-20 minutes before showtime
- Bags subject to inspection
- No smoking inside venue
- Dress code varies by event
- Refund policy per event-specific terms
- Age restrictions vary by event and performer
- Check specific event details for age recommendations
- Children under specific ages may require tickets
- Lap children policy dependent on event type
- Call box office for guidance on age-appropriate events
- Valid ID may be required to verify age at door