MUST BE 21+ TO ATTEND. Doors open at 7PM. Show begins at 8PM.Valid photo ID required. All sales final. This is a fully seated event. All tickets grant entry and reserved seating. Sections 201, 202, & 203 are stadium-style risers that require traveling up a set of stairs. wheelchair and accessibility areas are located within Sections 101 & 103 and are sold through the Box Office. Hard Rock LIVE has no Re-Entry. This event will be a phone-free experience. Use of phones, smart watches and accessories, will not be permitted in the performance space. Upon arrival at the venue, all phones, smart watches and accessories will be secured in individual Yondr pouches that will be opened at the end of the event. Guests maintain possession of their devices at all times, and can access them throughout the event only in designated Phone Use Areas within the venue. All devices will be re-secured in Yondr pouches before returning to the performance space.
- Main Box Office: (815) 986-2787
- General Venue Information: (815) 874-5700
- Located at main box office entrance
- Valid photo ID required for pickup
- Arrive minimum 1 hour before event start time
- Tickets can be retrieved by original purchaser or authorized representative
- Free on-site parking
- Dedicated event parking lot
- Handicap parking spaces available near main entrance
- Recommended to arrive 45-60 minutes before event start
- ADA compliant seating areas
- Wheelchair accessible spaces
- Companion seats available
- Must be purchased through venue's accessibility coordinator
- No outside food or beverages
- No professional cameras
- Valid government-issued ID required for entry
- No weapons
- No large bags or backpacks
- Age restrictions vary by event
- Children under 12 typically require adult accompaniment
- Some shows may be 18+ or 21+
- Check specific event details for precise age guidelines
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