- Main Box Office: (304) 345-2800
- Administrative Office: (304) 342-8000
- Located at main entrance box office
- Valid photo ID required for ticket pickup
- Available 1 hour before event start time
- Prepaid tickets held up to 30 minutes before event
- On-site parking available
- Designated handicap parking near main entrance
- Parking fees may vary by event
- Approximately 500 parking spaces
- Some events offer shuttle services from remote lots
- Reserved wheelchair spaces
- Companion seating adjacent to wheelchair areas
- Elevator access to multiple levels
- Assistive listening devices available
- Wheelchair-accessible restrooms
- No outside food or beverages
- Bags subject to search
- No weapons permitted
- Professional cameras/recording equipment requires prior approval
- Appropriate casual to semi-formal attire
- Children under 3 typically free with paying adult
- Some events may have age restrictions
- Children must have a ticket for most performances
- Recommended age limits vary by event type