XG

Main Box Office: (510) 622-6900
- Guest Services: (510) 622-6900
- For accessibility inquiries: (510) 622-6900
- Hours: Monday-Friday 10 AM - 6 PM (event days until event start)

- Will-Call window located at main box office
- Hours: Event day - opens 2 hours prior to event start
- Valid photo ID required for pickup
- Tickets must be picked up before event start time
- For assistance: Call (510) 622-6900

- Parking lots: A, B, C, D available on-site
- Capacity: 3,000+ spaces
- Rates: Approximately $15-25 per event (subject to change)
- ADA accessible parking available near entrances
- Arrive early for peak events
- Parking validation not typically offered
- Street parking available in surrounding areas

- ADA wheelchair accessible seating throughout venue
- Companion seating available
- Accessible parking near entrance
- Elevators to all levels
- Accessible restrooms on each level
- Service animals welcome
- Reserve accessible seats in advance: (510) 622-6900
- ASL interpreters available upon request

- Clear bag policy: bags must be 16" x 16" or smaller
- Outside food and beverages not permitted
- Professional cameras/recording devices restricted for certain events
- Proper attire required (no excessively offensive clothing)
- Zero tolerance for violence or harassment
- Follow all posted venue signage and staff instructions
- Arrive early for security screening
- Prohibited items: weapons, illegal substances, fireworks, laser pointers

- Children of all ages permitted with paid ticket
- Infants on lap may not require ticket (verify with venue)
- Adult supervision required for minors
- Age restrictions apply to certain events (concerts, sporting events)
- Children's pricing available for select events
- Booster seats not provided; bring if needed for younger children
- Lost child assistance available at guest services
- Nursing mothers may use family restrooms