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- Main Box Office: (828) 578-5500
- Administrative Office: (828) 578-5510
- Located at main box office entrance
- Valid photo ID required for pickup
- Tickets available 1 hour before event start time
- Can be retrieved by ticket purchaser or authorized representative
- Free on-site parking available
- Designated handicap parking near main entrance
- Street parking on adjacent roads
- Recommended to arrive 30 minutes early during high-attendance events
- Wheelchair accessible seating in multiple locations
- Companion seats available next to accessible spaces
- Assistive listening devices available upon request
- Staff trained to assist patrons with disabilities
- No outside food or beverages
- No smoking inside venue
- Cell phones must be silenced during performances
- Professional cameras and recording devices prohibited
- Age restrictions may apply to specific events
- Children under 3 typically not admitted
- Children 3-12 require adult supervision
- Some events may have specific age recommendations
- Infant/child ticket pricing varies by event
