- Main Box Office: (315) 475-7979
- Administrative Office: (315) 362-2785
- Located at main box office entrance
- Valid photo ID required for pickup
- Tickets available 30 minutes before event start time
- Unclaimed tickets released 15 minutes before show begins
- On-street metered parking available
- Nearby public parking garages within walking distance
- Some street parking free after 6 PM and on weekends
- Recommended to arrive 45 minutes early for parking
- Wheelchair accessible seating on multiple levels
- Companion seats available next to accessible spaces
- Elevators available to all levels
- ADA compliant restrooms
- Assistive listening devices upon request
- No outside food or drinks
- Photography/recording typically prohibited during performances
- Mobile phones must be silenced
- Business casual attire recommended
- Doors open 30 minutes before show time
- Children under 5 typically not admitted
- Age recommendations vary by specific performance
- Children's ticket prices often discounted
- Booster seats available upon request
- Parental discretion advised for mature content shows
