- Main Box Office: (915) 231-1359
- Venue Administrative Office: (915) 541-4200
- Available for all ticketed events
- Valid photo ID required for pickup
- Can be collected 1 hour before event start time
- Tickets held under purchasing name
- On-site parking available
- Adjacent municipal parking lots
- Street parking in downtown El Paso
- Typical parking fee: $5-$10 per vehicle
- Accessible parking spaces near main entrance
- Wheelchair accessible seating locations
- Companion seats available
- Assistive listening devices provided
- Located near main entrance and restrooms
- No outside food or beverages
- No recording or photography during performances
- Late seating during performances may be restricted
- Appropriate attire required
- Bags subject to search
- Children under 5 typically not recommended
- Children must have valid ticket
- Babes-in-arms policy varies by event
- Parental discretion advised for age-appropriate performances
