- Main Office: (210) 207-3663
- Ticket Information: (210) 224-9600
- Event Information: (210) 207-3669
- Located at main ticket entrance
- Valid photo ID required
- Pickup begins 2 hours before event start time
- Electronic and printed ticket confirmations accepted
- Multiple parking lots surrounding venue
- ADA accessible parking available
- Average parking fee: $10-$25
- Cash and credit card parking payments
- Recommended early arrival for event parking
- Wheelchair accessible seating on multiple levels
- Companion seats available next to wheelchair spaces
- Elevators and ramps throughout facility
- Limited number of assisted listening devices
- Service animal friendly
- No outside food or beverages
- Bags subject to security screening
- No weapons permitted
- Professional cameras/recording equipment prohibited
- Must have valid ticket for entry
- No re-entry policy
- Children under 2 typically free if seated on guardian's lap
- Children 3+ require full-price ticket
- Some events may have specific age restrictions
- Recommended minimum age varies by event type
- Parental guidance suggested for certain performances
