- Box Office: (216) 241-6000
- Main Administrative Line: (216) 771-4444
- Located at main box office entrance
- Valid photo ID required for pickup
- Arrive at least 60 minutes before performance
- Can be retrieved up to 30 minutes after show start time
- On-site parking garage available
- Street parking with metered spaces
- Nearby public parking lots within walking distance
- Typical parking rates: $10-$20 per vehicle
- Wheelchair accessible seating on multiple levels
- Companion seats adjacent to wheelchair spaces
- Assistive listening devices available
- Service animal friendly
- No outside food or beverages
- Photography/recording prohibited during performances
- Mobile phones must be silenced
- Business casual attire recommended
- No large bags or backpacks
- Children 4 and under generally not permitted
- Recommended age varies by performance type
- Booster seats available upon request
- Matinee performances often more child-friendly