- Main Office: (704) 336-2754
- Venue Administration: (704) 336-3000
- Located at main entrance ticket booth
- Valid photo ID required for pickup
- Opens 2 hours before event start time
- Tickets must be claimed at least 30 minutes before event
- On-site parking available
- Limited street parking around stadium
- Handicap parking near main entrance
- Parking fees vary by event
- Recommended to arrive early during high-attendance events
- Wheelchair accessible sections
- Companion seating available
- Elevators to upper levels
- Designated accessible restrooms
- Staff assistance upon request
- No outside food or beverages
- Clear bag policy enforced
- No smoking inside venue
- No professional cameras without media credentials
- Appropriate attire required
- Children under 12 must be accompanied by adult
- Children under 3 typically free with seated adult
- Height restrictions may apply for certain events
- Ear protection recommended for loud events
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