• Main Reception: +52 744 689 5000
• Ticket Office: +52 744 689 5050
• Located at main entrance
• Valid government-issued photo ID required
• Pickup available 1 hour before event start
• Original ticket or confirmation email mandatory
• On-site parking available
• Secured parking lot
• Approximate capacity: 500 vehicles
• Parking fee: 100-200 Mexican Pesos
• Disability parking near main entrance
• Designated wheelchair spaces
• Companion seating adjacent to wheelchair areas
• Elevator access to multiple levels
• Accessible restrooms
• Staff assistance available
• No outside food or drinks
• Bags subject to security inspection
• No weapons permitted
• Professional cameras not allowed
• No re-entry
• Children under 3: Free with accompanying adult
• Children 3-12: Ticket required
• Age restrictions may vary by event
• Parental guidance recommended for certain performances
