- Main Office: +49 911 3800-0
- Event Hotline: +49 911 3800-500
- Located at main entrance
- Valid photo ID required
- Ticket pickup until 30 minutes before event start
- Original booking confirmation mandatory
- On-site parking available
- Capacity: Approximately 500 spaces
- Handicap parking near main entrance
- Parking fee: €5-€10 per event
- Public transportation recommended
- Wheelchair accessible sections
- Companion seats available
- Elevator access to all levels
- Advanced reservation recommended
- Reduced price for assistants/companions
- No outside food or drinks
- Bag size limited to 30x20x15 cm
- No professional cameras
- No weapons
- No smoking inside venue
- Children under 6 not recommended
- Children under 12 must be accompanied by adult
- Age restrictions vary by event
- Some events may have specific minimum age requirements
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