- Main Stadium Office: +81-92-641-1111
- Ticket Inquiries: +81-92-641-1190
- Customer Service Hours: 10:00 AM - 6:00 PM (Weekdays)
- Will-call window located at main ticket office near Gate A
- Hours: 2 hours before event until 30 minutes after event start
- Bring valid ID and reservation confirmation
- Recommended arrival time: At least 1 hour before event start
- Multiple pickup windows available during high-traffic events
- Dedicated parking lots available (limited capacity)
- Parking Fee: Approximately ¥1,000-¥1,500 per vehicle
- Lot A, B, C available depending on event
- Early arrival recommended during peak events
- Handicapped accessible parking spaces available
- Public transportation recommended: Subway Keitō Line (Hakozaki-Fujisaki Station)
- Wheelchair accessible seating available throughout stadium
- Designated wheelchair spaces with companion seating
- Accessible restrooms on multiple levels
- Elevator access to upper concourse areas
- Accessible parking and drop-off zones
- Assistance available upon arrival at information desks
- Advance notification recommended for specialized needs
- Age verification may be required for certain events
- Prohibited items: Large bags, weapons, outside food/beverages, professional cameras
- Smoking designated areas only
- Mobile phones on silent mode recommended
- Respect facility rules and staff instructions
- Event-specific rules may apply
- Arrive early to complete security screening
- Children under 3 typically enter free (no seat required)
- Children 3+ require a ticket
- Family-friendly events with kids' zones available
- Child supervision required at all times
- Nursing rooms and baby changing facilities available
- Reduced ticket prices often available for children
- Check specific event policies as they may vary
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