- Main box office: +44 117 987 7877
- Administrative office: +44 117 987 7600
- Located at main box office entrance
- Present booking confirmation and photo ID
- Tickets available 30 minutes before performance start
- Self-service collection terminals also available
- Limited on-street parking on Kings Street
- Nearest public car parks: Cabot Circus (10-minute walk)
- Some disabled parking spaces near theatre entrance
- Recommended to use public transport or pre-book parking
- Wheelchair accessible seating in multiple areas
- Companion seats available
- Step-free access to all levels
- Audio description and captioned performances offered periodically
- No photography during performances
- Mobile phones must be switched off
- No food or drinks in auditorium
- Late arrivals may be seated at theatre's discretion
- Children under 5 not recommended
- Children 5-12 must be accompanied by adult
- Age recommendations vary by production
- Booster seats available upon request
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