- Main Contact: +39 0432 1272591
- For general inquiries and ticket information, call during business hours
- Email inquiries are also available through the official website
- Tickets available at the main entrance ticket office
- Pre-booked tickets can be collected at the will-call window
- Arrive at least 15 minutes before your scheduled visit time
- Valid ID may be required for ticket collection
- Online tickets can be printed or shown digitally on mobile devices
- Limited on-site parking available in the castle grounds
- Public parking lots nearby in Piazzale del Castello area
- Street parking available in surrounding neighborhoods
- Recommend using public transportation (buses serve the castle area)
- Accessible parking spaces for disabled visitors near the entrance
- Wheelchair accessible entrance with ramp access
- Accessible restrooms throughout the castle
- Limited seating available in exhibition areas
- Accessible elevator between some floors
- Service animals permitted
- Assistance available upon request
- Cameras allowed for personal use (no flash or tripods)
- Visitors must follow marked pathways
- Touching artifacts and displays is prohibited
- Backpacks must be small and worn in front
- Respectful and quiet behavior expected
- Group visits require advance reservation
- Children under 6 years: Free admission
- Children 6-18 years: Reduced ticket price
- Family tickets available for 2 adults + up to 3 children
- Supervised groups of schoolchildren welcome with pre-booking
- Stroller access available on ground level only
- Children must remain supervised at all times
