- Main Office: +52 (246) 462 0000
- Information Desk: +52 (246) 462 0010
- Administrative Switchboard: +52 (246) 462 0020
- Located at main ticket office
- Valid government-issued ID required
- Reservation confirmation number mandatory
- Pick-up available 1 hour before event start time
- Unclaimed tickets released 30 minutes before event
- Dedicated university parking lot
- Limited free parking available
- Wheelchair accessible parking spaces
- Secured parking with attendant
- Street parking also possible nearby
- Designated wheelchair spaces in performance areas
- Companion seating adjacent to accessible areas
- Ramps and elevators throughout facility
- Assistive listening devices available
- Sign language interpretation for select events
- Professional and respectful conduct required
- No outside food or drinks
- Photography permitted with prior authorization
- Bags subject to security inspection
- Maintain quiet during performances
- Children under 12 must be accompanied by adult
- Recommended age varies by specific event
- Some adult-oriented events may have age restrictions
- Child ticket prices typically half of adult rate
- Stroller parking available
