- Main Reception: +506 2547-1234
- Event Coordination: +506 2547-1250
- Customer Service: +506 2547-1260
- Available Monday-Friday: 8:00 AM - 6:00 PM
- Emergency Contact: +506 2547-1299
- Will-call service available at main information desk
- Hours: 1 hour before event start until 30 minutes before event begins
- Valid photo ID required
- Tickets must be pre-registered for will-call pickup
- Group reservations require advance notification
- On-site parking available
- Parking capacity: 800+ spaces
- Free parking for event attendees
- Accessible parking spaces available near main entrances
- Valet parking available upon request
- Security personnel present during events
- Wheelchair-accessible seating throughout venue
- Accessible restrooms on multiple levels
- Elevator access to all areas
- Reserved parking for persons with disabilities
- Assistance services available upon request
- Advance notice recommended for special accessibility needs
- Valid ID required for entry
- Venue rules and conduct policies must be followed
- No professional photography/recording without permission
- No outside food or beverages (exceptions apply)
- Bags subject to security screening
- No weapons or prohibited items allowed
- Smoking prohibited in interior areas
- Maximum capacity limits enforced per event
- Children under 12 require supervising adult
- Some events have age restrictions based on content
- Child-friendly facilities available
- Family seating areas designated for events
- Stroller parking available at entrances
- Children's meal options available at venue restaurants
