- +49 (0)421 36980
- Main reception: +49 (0)421 369810
- Located at main entrance reception
- Valid government-issued ID required for ticket pickup
- Arrive minimum 60 minutes before event start time
- Adjacent parking garage with 500+ spaces
- Disabled parking available near main entrance
- Hourly and event parking rates
- Public transportation connections nearby
- Wheelchair accessible areas in all event halls
- Dedicated spaces with clear sightlines
- Companion seats available
- Advance notification recommended for special accommodations
- No outside food or drinks
- No smoking inside venue
- Bag size restrictions apply
- Photography/recording may be limited during events
- Age restrictions vary by event type
- Children under 6 typically not admitted to certain performances
- Some family-friendly events have specific child pricing
- Accompanying adult required for minors
