Venue Details

- Main Information Line: (309) 494-2700
- Box Office: (309) 494-2787
- Event Services: (309) 494-2790
- Hours: Monday-Friday 9:00 AM - 5:00 PM

- Will Call Window Location: Main Box Office
- Hours: Monday-Friday 9:00 AM - 5:00 PM
- Event Day Hours: Opens 2 hours before event start time
- Valid Photo ID required for ticket pickup
- Tickets held under name of purchaser
- Arrive early for popular events

- Complimentary parking available in adjacent lots
- Accessible parking spaces near main entrances
- Surface lot parking and structured parking options
- Capacity varies by event; arrive early for preferred spots
- Valet parking may be available for select events
- RV and bus parking accommodations for large events

- ADA-compliant accessible seating throughout venue
- Wheelchair and scooter accessible spaces available
- Accessible restroom facilities on-site
- Elevators to all levels
- Companion seating available with accessible seats
- Accessible parking and drop-off zones
- Advance notice recommended for special accommodations

- No outside food or beverages (excluding sealed water bottles)
- Professional venue attire may be required for certain events
- Recording and photography prohibited unless permitted by event
- Bags subject to security inspection
- No weapons or illegal items permitted
- Event tickets non-refundable unless stated otherwise
- Valid ID required for age-restricted events
- Arrive early; doors typically open 30-60 minutes before start

- Age restrictions vary by event type and rating
- Children welcome at family-friendly events
- Some events may have minimum age requirements
- Infants: Check specific event policies for seating/admission
- Supervision: Children must be supervised by responsible adult
- Special children's events and programming available
- Contact venue for specific age requirements for your event