Cowlitz Ballroom at Ilani

- Main Venue: (360) 816-3000
- Ilani Casino Resort Front Desk: (360) 816-3000
- For event inquiries, contact the events department through the main line

- Will-call window located at the main Ilani Resort entrance
- Available during event hours
- Valid photo ID required for ticket pickup
- Arrive early to allow processing time
- Contact the events team in advance for special will-call arrangements

- Complimentary parking available throughout Ilani Resort
- Large parking lot with ample spaces
- Valet parking services may be available for special events
- Accessible parking spaces located near venue entrances
- Valid ID required to validate parking

- Wheelchair accessible seating available
- Companion seating provided
- Accessible restrooms throughout the facility
- Elevator access to ballroom level
- Accessible entrance and pathways
- Contact venue in advance to reserve accessible seats

- Valid government-issued ID required for entry
- Professional attire recommended for most events
- Outside beverages not permitted
- Recording policies vary by event (check specific event details)
- Venue policies subject to change; confirm details when booking
- Bag checks may be conducted at entrance
- Management reserves right to refuse entry

- Age restrictions vary by event type and entertainment
- All-ages events typically allow children with adult supervision
- Some events may have 18+ or 21+ age restrictions
- Children under 12 may require free or discounted admission
- Contact venue for specific event age policies
- Parental discretion advised for content and duration of events