Venue Details

- Main Office: +49 941 80589-0
- Ticket Hotline: +49 941 80589-20

- Located at main entrance
- Valid photo ID required for ticket pickup
- Tickets can be collected 1 hour before event start
- Group tickets must be picked up together

- On-site parking available
- Parking fee: €5 per vehicle
- Disabled parking near main entrance
- Public parking within 200 meters
- Recommended to arrive 45 minutes early during major events

- Wheelchair accessible areas
- Companion seats available
- Elevator access to all levels
- Advanced notification recommended for special accommodations

- No outside food or drinks
- No professional cameras without permission
- Age restrictions may apply depending on event
- No smoking inside venue
- Coat check available

- Children under 6 generally not admitted
- Children 6-12 must be accompanied by adult
- Ticket prices often discounted for children
- Some events may have specific age restrictions