- Main Box Office: (508) 755-6800
- General Venue Information: (508) 929-6000
- Located at main box office entrance
- Valid photo ID required for pickup
- Typically opens 90 minutes before event start time
- Ticket purchaser must present confirmation/ID
- On-site parking available
- Several nearby public parking garages
- Street parking in downtown Worcester
- Parking fees range $5-$15 depending on event
- ADA parking spaces near main entrance
- Designated wheelchair spaces in multiple sections
- Companion seats available
- Elevator access to most levels
- Must be purchased through venue's accessibility coordinator
- No outside food or beverages
- Bags subject to search
- No weapons
- No professional cameras without media credentials
- Must have valid ticket for entry
- Children under 2 typically free on lap
- Children 2+ require full-price ticket
- Some events may have specific age restrictions
- Parental discretion advised for mature content events
