- Main Box Office: (217) 424-2830
- General Information: (217) 424-2800
- Located at main box office entrance
- Valid government-issued photo ID required
- Tickets must be picked up 1 hour before event start time
- Unclaimed tickets released 30 minutes before event
- On-site parking available
- Free parking lot adjacent to venue
- Handicap parking spaces near main entrance
- Street parking in downtown Decatur
- Wheelchair accessible seating
- Companion seats available
- Elevators to all levels
- Accessible restrooms
- Assistive listening devices upon request
- No outside food or beverages
- No weapons permitted
- Professional cameras/recording equipment prohibited
- Age restrictions may apply per event
- No re-entry once exiting venue
- Children under 3 typically not admitted
- Lap tickets may be required for young children
- Some events may have specific age guidelines
- Parental discretion advised for mature content events
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