- +41 44 271 48 00 (venue main contact)
- +41 44 271 48 10 (administrative office)
- Located at main entrance
- Valid photo ID required for ticket pickup
- Tickets available 30 minutes before event start
- Unclaimed tickets released 15 minutes before event
- Limited street parking on Wasserwerkstrasse
- Public parking garage within 200 meters
- Nearby public transportation recommended
- Tram and bus stops within walking distance
- Wheelchair accessible spaces available
- Ground floor entry with ramp
- Designated accessible seating areas
- Advance notification recommended for specific accommodations
- No outside food or beverages
- No smoking inside venue
- Strict age restrictions for certain events
- Professional cameras/recording equipment not permitted without authorization
- Age restrictions vary by event
- Children under 12 typically must be accompanied by adult
- Some events 16+ or 18+ only
- Family-friendly events clearly marked in event descriptions
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