Venue Details

- Main Box Office: (585) 454-2100
- Administrative Office: (585) 454-8831

- Located at main box office entrance
- Photo ID required for pickup
- Tickets available 1 hour before performance start time
- Group representatives can collect multiple tickets

- On-site parking lot available
- Street parking on Gibbs Street
- Nearby municipal parking garages
- Accessible parking spaces near main entrance

- Wheelchair accessible seating on multiple levels
- Companion seats adjacent to wheelchair spaces
- Assistive listening devices available
- Service animal friendly

- No outside food or beverages
- Photography/recording prohibited during performances
- Cell phones must be silenced
- Business casual attire recommended
- No late seating during performances

- Children 5 and under generally not permitted
- Recommended age varies by performance type
- Matinee performances often more child-friendly
- Booster seats available upon request