- Main Box Office: (915) 546-2096
- General Venue Information: (915) 541-4000
- Located at main entrance box office
- Valid photo ID required for pickup
- Arrives 1 hour before event start time
- Can be retrieved by original ticket purchaser or authorized representative
- On-site parking available
- Designated handicap parking near main entrance
- Parking fees range $5-$15 depending on event
- Street parking also available in surrounding area
- Wheelchair accessible seating
- Companion seats adjacent to wheelchair spaces
- Assistive listening devices available
- Sign language interpreters by advance request
- No outside food or drinks
- Bags subject to search
- No weapons permitted
- Professional cameras/recording devices prohibited
- Must have valid ticket for entry
- Children under 3 typically not admitted
- Children 3-12 require accompanying adult
- Age restrictions vary by specific event
- Some events may have specific minor guidelines
