- Main office: +52 81 8358 9000
- Ticket sales: +52 81 8358 9001
- Located at main ticket entrance
- Open 3 hours before event start
- Valid government-issued photo ID required for ticket pickup
- Ticket confirmation or reference number mandatory
- On-site parking available
- Designated parking areas for standard vehicles
- Separate parking for disabled visitors
- Parking fees range from 100-200 MXN depending on event
- Designated wheelchair spaces on ground level
- Companion seats adjacent to wheelchair spaces
- Ramps and elevators for easy stadium access
- Assistance available for disabled visitors
- No outside food or drinks
- Clear bag policy enforced
- No weapons or dangerous items
- No professional cameras without media credentials
- Respectful behavior required
- Children under 3 free with accompanying adult
- Children 3-12 require reduced-price ticket
- Minors under 14 must be accompanied by an adult
- Child-friendly facilities available
