- Main Office: +52 55 5543 8000
- Ticket Information: +52 55 5543 8050
- Located at Main Ticket Booth
- Open 3 hours before event start
- Valid government-issued ID required for ticket pickup
- Reservation/Confirmation number mandatory
- On-site parking available
- Approximately 500 designated parking spaces
- Parking Fee: 100-200 Pesos per vehicle
- Handicap parking near stadium entrance
- Designated wheelchair spaces
- Companion seating adjacent to wheelchair areas
- Elevators and ramps for stadium access
- Location: Lower levels near primary entrances
- No outside food or beverages
- Clear bag policy enforced
- No weapons or dangerous items
- Professional cameras/recording equipment require special permission
- No re-entry once exiting venue
- Children under 3 free with accompanying adult
- Children under 12 must be accompanied by an adult
- Height/age restrictions may apply for certain events
- Recommended to check specific event guidelines
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